Which Stores Charge Restocking Fees?

Restocking fees can cost 15–50% of your purchase. Know before you buy.

!Stores That Charge Restocking Fees

Best Buy

15%

Affected items: Opened phones, drones, DSLR cameras, electric bikes

Waived when: Total Tech members are exempt

Full policy →

Samsung

15%

Affected items: Opened TVs, phones, and appliances

Waived when: Defective items exempt

Full policy →

Dell

15%

Affected items: Opened computers and peripherals

Waived when: Defective items and business accounts

Full policy →

Wayfair

Varies

Affected items: Large furniture, mattresses (return shipping deducted)

Waived when: Defective or damaged items

Full policy →

Pottery Barn

Up to $39 per item

Affected items: Quick Ship upholstery, non-defective returns

Waived when: Defective or incorrect items

Full policy →

Newegg

15-30%

Affected items: Opened items without original packaging

Waived when: Items with Newegg Premier badge

Full policy →

GameStop

No formal fee

Affected items: N/A — but used items get reduced refund

Waived when: N/A

Full policy →

B&H Photo

15%

Affected items: Opened cameras, drones, select electronics

Waived when: Defective products

Full policy →

Stores With NO Restocking Fees

Frequently Asked Questions

What is a restocking fee?

A restocking fee is a charge (typically 15-50% of the item price) that some retailers deduct from your refund when you return an opened product. It's meant to cover the cost of inspecting, repackaging, and reselling the item.

Which stores charge restocking fees?

Best Buy (15% on phones/drones), Samsung (15%), Dell (15%), Newegg (15-30%), B&H Photo (15%), and Wayfair (shipping deduction on furniture) are the most common. Most major retailers like Costco, Amazon, Target, and Walmart do NOT charge restocking fees.

How can I avoid restocking fees?

Keep original packaging unopened until you're sure. Buy from stores with no-fee policies. Check if a membership (like Best Buy Total Tech) waives fees. Return defective items — restocking fees almost never apply to defective products.

Are restocking fees legal?

Yes, restocking fees are legal in all US states as long as the policy is disclosed before purchase. Some states require the fee to be clearly posted at the point of sale.