Amazon Return Policy

Last verified: February 17, 2026

★★★★3.9/5(55 shopper ratings)

Amazon offers 30-day returns for most items sold and shipped by Amazon. Many returns are free with prepaid labels or drop-off at Whole Foods, Kohl's, UPS, or Amazon Hub locations. Third-party seller policies may vary. Some items qualify for returnless refunds.

Return Window

30 Days

Standard items

Receipt Required?

No

See details below

Free Return Shipping?

Yes

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Third-party seller items30 days
Amazon Devices30 days
Grocery & perishable itemsNon-returnable
Digital purchasesNon-returnable
Hazardous materialsNon-returnable

What if I Don't Have a Receipt?

All orders are tracked in your Amazon account. Returns initiated through order history.

Holiday Return Extension

🎄 Items shipped between Oct 1 and Dec 31 can be returned until Jan 31

How You'll Be Refunded

Original payment method or Amazon gift card balance

📋 Official policy: Amazon Return Policy Page →

What Shoppers Say About Amazon's Return Policy

★★★★★Ease: 5/5Feb 2026

Super easy online process. Print label, drop off at Whole Foods.

★★★★★Ease: 4/5Dec 2025

30 days is shorter than most stores but the process is painless.

★★★★Ease: 3/5Nov 2025

Kohl's drop-off option is incredibly convenient.

★★★★★Ease: 5/5Nov 2025

Had issues with a seller refusing a return. Amazon stepped in.

★★★★★Ease: 4/5Nov 2025

Some third-party sellers make it difficult though.

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