Newegg Return Policy

Last verified: February 18, 2026

★★★★3.6/5(12 shopper ratings)

Newegg offers 30-day returns on most items (15 days for opened processors and open-box electronics). All returns require a Return Merchandise Authorization (RMA) number initiated through your account. Return shipping is the customer's responsibility unless the item is defective. Marketplace seller items follow the individual seller's return policy.

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

No

In-Store Returns?

No

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Electronics (non-defective open-box)15 days
CPU/Processors (opened)15 days
Software (opened)Non-returnable
Downloadable products and digital codesNon-returnable
Items sold by third-party Marketplace sellers (seller policy applies)No limit
Batteries (defective only — warranty)Non-returnable
Printers (15-day return)15 days

What if I Don't Have a Receipt?

Account order history and RMA (Return Merchandise Authorization) number required for all returns. Must initiate return through Newegg account.

Holiday Return Extension

🎄 Holiday extended return policy applies to items purchased between November 1 and December 31 — eligible for return through January 31.

How You'll Be Refunded

Original payment method (minus return shipping unless defective)

📋 Official policy: Newegg Return Policy Page →

What Shoppers Say About Newegg's Return Policy

★★★★Ease: 4/5Dec 2025

The RMA process takes time but works.

★★★★Ease: 3/5Nov 2025

Return shipping costs are on you unless item is defective.

★★★★Ease: 3/5Nov 2025

Holiday extension through Jan 31 is appreciated.

★★★★Ease: 4/5Nov 2025

30 days with RMA process — bureaucratic but functional.

★★★★★Ease: 3/5Oct 2025

Marketplace sellers can refuse returns — be careful.

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