UsersRatedApple Return Policy
Last verified: February 17, 2026
Apple has a strict 14-day return policy for all products. Items must be in original condition with all accessories. Free return shipping or in-store returns at any Apple Store. Opened software and digital purchases are non-returnable.
Return Window
14 Days
Standard items
Receipt Required?
Yes
See details below
Free Return Shipping?
Yes
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 14 days
What if I Don't Have a Receipt?
Apple can look up purchases via Apple ID or credit card used.
Holiday Return Extension
🎄 Items purchased Nov 15 - Dec 25 can be returned through Jan 8
How You'll Be Refunded
Original payment method
📋 Official policy: Apple Return Policy Page →
What Shoppers Say About Apple's Return Policy
“14 days is really short for expensive devices.”
“Wish it was 30 days given the price of their products.”
“Returned an iPad, got refund in 3 days.”
“The process itself is smooth, as expected from Apple.”
Rate Apple's Return Policy
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