UsersRatedBest Buy Return Policy
Last verified: February 17, 2026
Best Buy offers a standard 15-day return window. My Best Buy Plus and Total members get 60 days. Activatable devices (phones, tablets) are strictly 14 days. Restocking fees may apply to opened items in certain categories.
Return Window
15 Days
Standard items
Receipt Required?
Yes
See details below
Free Return Shipping?
Yes
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 15 days
What if I Don't Have a Receipt?
Best Buy can look up purchases via My Best Buy account, credit card, or phone number.
Holiday Return Extension
🎄 Items purchased Oct 24 - Jan 14 can be returned through Jan 14
How You'll Be Refunded
Original payment method
📋 Official policy: Best Buy Return Policy Page →
What Shoppers Say About Best Buy's Return Policy
“Totaltech membership extending to 60 days is nice but expensive.”
“Opened laptop return was surprisingly smooth.”
“Restocking fee on some items is annoying.”
“15 days is too short for electronics. Should be 30 minimum.”
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