Wayfair Return Policy

Last verified: February 17, 2026

★★★2.9/5(20 shopper ratings)

Wayfair allows returns within 30 days of delivery for most items in original, undamaged condition. Large furniture must be disassembled and repacked. Return shipping is NOT free — costs are deducted from your refund. Customized items and samples are non-returnable. Online purchases cannot be returned to a physical Wayfair store.

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

In-Store Returns?

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Large/oversized items (furniture)30 days

SamplesNon-returnable

Gift cardsNon-returnable

Personalized/customized itemsNon-returnable

Bundled items (must return all pieces)30 days

What if I Don't Have a Receipt?

Order number and Wayfair account required. All purchases are tracked in account order history.

How You'll Be Refunded

Original payment method (minus return shipping cost)

📋 Official policy: Wayfair Return Policy Page →

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