Nordstrom Return Policy
Last verified: February 17, 2026
Nordstrom has no formal time limit on returns — one of the most generous policies in fashion retail. They handle returns on a case-by-case basis and generally accept them if the item is in good condition. Free return shipping on all orders.
Return Window
No Time Limit
Standard items
Receipt Required?
No
See details below
Free Return Shipping?
Yes
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard no time limit
What if I Don't Have a Receipt?
Nordstrom can look up purchases. Without proof, they evaluate returns on a case-by-case basis.
How You'll Be Refunded
Original payment method
📋 Official policy: Nordstrom Return Policy Page →
What Shoppers Say About Nordstrom's Return Policy
“Returned shoes after wearing them for a week. No issues.”
“Staff was incredibly helpful during the return process.”
“Their return policy is legendary for a reason.”
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