Nordstrom Return Policy

Last verified: February 17, 2026

★★★★★4.6/5(38 shopper ratings)

Nordstrom has no formal time limit on returns — one of the most generous policies in fashion retail. They handle returns on a case-by-case basis and generally accept them if the item is in good condition. Free return shipping on all orders.

Return Window

No Time Limit

Standard items

Receipt Required?

No

See details below

Free Return Shipping?

Yes

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard no time limit

Some designer itemsNo limit
Final sale itemsNon-returnable

What if I Don't Have a Receipt?

Nordstrom can look up purchases. Without proof, they evaluate returns on a case-by-case basis.

How You'll Be Refunded

Original payment method

📋 Official policy: Nordstrom Return Policy Page →

What Shoppers Say About Nordstrom's Return Policy

★★★★★Ease: 4/5Jan 2026

Returned shoes after wearing them for a week. No issues.

★★★★Ease: 4/5Nov 2025

Staff was incredibly helpful during the return process.

★★★★Ease: 5/5Nov 2025

Their return policy is legendary for a reason.

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