T.J. Maxx Return Policy

Last verified: February 18, 2026

★★★3.4/5(13 shopper ratings)

T.J. Maxx offers a 30-day return window for in-store purchases (40 days for online orders returned in-store). Items must be unworn with the original tags. Holiday purchases (Oct 8–Dec 25) get an extended window through Jan 25. Without a receipt, you can still return — you'll receive merchandise credit at the lowest price in the last 10 days. T.J. Maxx is a TJX company (same policy as Marshalls and HomeGoods).

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

No

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Online orders returned to store (40 days from order date)40 days
Returns with gift receipt (merchandise credit only)30 days
Returns without receipt (merchandise credit at lowest recent price)30 days
Jewelry (must be returned to jewelry counter)30 days
Swimwear and intimate apparel (hygiene seal required)30 days

What if I Don't Have a Receipt?

Without a receipt: merchandise credit only, at the lowest price in the last 10 days. ID required.

Holiday Return Extension

🎄 In-store purchases made Oct 8 – Dec 25 can be returned through Jan 25 of the following year.

How You'll Be Refunded

Original payment method within 30 days with receipt; merchandise credit after or without receipt

📋 Official policy: T.J. Maxx Return Policy Page →

What Shoppers Say About T.J. Maxx's Return Policy

★★★★★Ease: 4/5Jan 2026

Holiday extension through Jan 25 was very useful.

★★★★★Ease: 2/5Jan 2026

Without a receipt they look up the lowest price in 10 days. Fair.

★★★★★Ease: 4/5Jan 2026

30 days is decent. Had to use merchandise credit once — fine.

★★★★Ease: 3/5Nov 2025

Sometimes hard to find a cashier for returns.

★★★★★Ease: 4/5Oct 2025

Off-price stores shouldn't be expected to price match.

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