Staples Return Policy

Last verified: February 17, 2026

★★★★3.5/5(14 shopper ratings)

Staples has a tiered return policy: office supplies can be returned anytime, Staples-brand products for a full year, technology within 14 days, and furniture within 14 days. Free online returns for items purchased online. Staples-brand products unsatisfactory for any reason get a full refund within 1 year.

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

Yes

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Technology & business machines (computers, printers, tablets, cameras)14 days

Small appliances (coffee makers, microwaves, AC)14 days

Furniture14 days

Office supplies (all brands)No limit

Staples® brand products1 year

Unopened ink/toner cartridgesNo limit

Opened software, digital downloads, prepaid cardsNon-returnable

What if I Don't Have a Receipt?

Returns without a receipt get in-store credit at the lowest selling price within the previous 30 days. Valid government ID required.

How You'll Be Refunded

Original payment method; store credit without receipt (at lowest price in last 30 days, with valid ID)

📋 Official policy: Staples Return Policy Page →

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