Marshalls Return Policy

Last verified: February 18, 2026

★★★3.4/5(11 shopper ratings)

Marshalls (a TJX company) has the same 30-day return policy as T.J. Maxx. Return unworn items in original condition within 30 days for a full refund. Online orders can be returned to any Marshalls store within 40 days. Holiday purchases (Oct 8–Dec 25) get an extended window through Jan 25. No price match — Marshalls is an off-price retailer.

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

No

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Online orders returned to store (40 days from order date)40 days
Returns without receipt (merchandise credit at lowest recent price)30 days
Swimwear and intimate apparel (hygiene seal required)30 days

What if I Don't Have a Receipt?

Without a receipt: merchandise credit only, at the lowest price in the last 10 days. ID required.

Holiday Return Extension

🎄 In-store purchases made Oct 8 – Dec 25 can be returned through Jan 25 of the following year.

How You'll Be Refunded

Original payment method within 30 days with receipt; merchandise credit after or without receipt

📋 Official policy: Marshalls Return Policy Page →

What Shoppers Say About Marshalls's Return Policy

★★★★Ease: 4/5Jan 2026

Same policy as T.J. Maxx — 30 days.

★★★★★Ease: 3/5Jan 2026

Easy return, just bring the tags and receipt.

★★★★★Ease: 3/5Dec 2025

No price match expected here — they're already cheap.

★★★★Ease: 3/5Nov 2025

Staff was friendly during my return.

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