lululemon Return Policy

Last verified: February 18, 2026

★★★★3.7/5(12 shopper ratings)

lululemon offers a strict 30-day return window for unworn, unwashed items with tags still attached. Free return shipping by mail and free in-store returns at any lululemon location. Holiday purchases (Oct 16 – Dec 24) get an extended window to Jan 23. Worn or hemmed items cannot be returned (unless defective).

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

Yes

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Worn, washed, or damaged items (not defects)Non-returnable
Hemmed itemsNon-returnable
Gift cardsNon-returnable
lululemon Like New (resale program)Non-returnable

What if I Don't Have a Receipt?

Order confirmation email or account order history required. lululemon can look up online purchases via account.

Holiday Return Extension

🎄 Items purchased Oct 16 – Dec 24 can be returned until Jan 23 of the following year.

How You'll Be Refunded

Original payment method

📋 Official policy: lululemon Return Policy Page →

What Shoppers Say About lululemon's Return Policy

★★★★Ease: 3/5Feb 2026

The process itself is smooth and staff is helpful.

★★★★Ease: 4/5Jan 2026

30 days is strict for $128 leggings.

★★★★★Ease: 3/5Dec 2025

Holiday extension to Jan 23 is a nice touch.

★★★★Ease: 3/5Dec 2025

Once worn you can't return, which is frustrating for activewear.

★★★★Ease: 4/5Nov 2025

Returned unworn items after 28 days, fine.

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