UsersRatedGap Return Policy
Last verified: February 17, 2026
Gap allows returns within 30 days of delivery (online) or purchase (in-store). Online orders can be returned for free by mail or at any Gap store. Final sale items cannot be returned. Gap can often look up purchases via your credit card or account if you lose your receipt.
Return Window
30 Days
Standard items
Receipt Required?
No
See details below
Free Return Shipping?
Yes
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 30 days
What if I Don't Have a Receipt?
Gap can look up purchases via credit card or Gap account. Without any proof, store credit may be offered.
Holiday Return Extension
🎄 Gap typically offers extended holiday returns — purchases made in November and December can usually be returned through January 31.
How You'll Be Refunded
Original payment method
📋 Official policy: Gap Return Policy Page →
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