UsersRatedExpress Return Policy
Last verified: January 15, 2026
Express accepts returns within 60 days of purchase with receipt. Online orders can be returned by mail (you pay shipping) or in any Express store. Final sale, swimwear, and underwear are non-returnable. Without a receipt, you may receive merchandise credit at the lowest recent sale price.
Return Window
60 Days
Standard items
Receipt Required?
Yes
See details below
Free Return Shipping?
No
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 60 days
What if I Don't Have a Receipt?
Without receipt, Exchange or merchandise credit may be issued at the lowest recent sale price.
Holiday Return Extension
🎄 Holiday purchases (Nov-Dec) typically extended to Jan 31.
How You'll Be Refunded
Original payment method with receipt; merchandise credit without receipt
📋 Official policy: Express Return Policy Page →
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