UsersRatedBath & Body Works Return Policy
Last verified: February 18, 2026
Bath & Body Works has a famous 100% satisfaction guarantee — return any item within 90 days, even if you've used it, with or without a receipt. With a receipt: full refund to original payment. Without a receipt: store credit or exchange. No-receipt returns are capped at $250 per 90-day period. Online orders must be returned to a store or by mail.
Return Window
90 Days
Standard items
Receipt Required?
No
See details below
Free Return Shipping?
No
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 90 days
What if I Don't Have a Receipt?
Bath & Body Works accepts returns without a receipt — you get merchandise exchange or store credit. No-receipt returns are limited to $250 per 90-day period.
How You'll Be Refunded
Original payment method with receipt; store credit without receipt
📋 Official policy: Bath & Body Works Return Policy Page →
What Shoppers Say About Bath & Body Works's Return Policy
“Best return policy for a beauty/fragrance store.”
“100% satisfaction guarantee is real — they honored it.”
“The $250 no-receipt limit is fair.”
“Returned a holiday set weeks after the season ended.”
“Even without a receipt I got store credit easily.”
“Returned a half-used candle. No questions asked. Amazing.”
Rate Bath & Body Works's Return Policy
Help other shoppers by sharing your experience