UsersRatedAutoZone Return Policy
Last verified: February 18, 2026
AutoZone gives you a generous 90-day window to return eligible parts and products — online or in-store. Items must be in original condition and packaging. Electrical parts that have been installed cannot be returned. AutoZone Rewards members can have purchases looked up without a physical receipt.
Return Window
90 Days
Standard items
Receipt Required?
Yes
See details below
Free Return Shipping?
No
In-Store Returns?
Yes
For online purchases
Exceptions & Special Categories
Different return windows than the standard 90 days
What if I Don't Have a Receipt?
AutoZone can look up purchases by phone number or AutoZone Rewards account. Without any proof: store credit only.
How You'll Be Refunded
Original payment method
📋 Official policy: AutoZone Return Policy Page →
What Shoppers Say About AutoZone's Return Policy
“They looked up my purchase by phone number — no receipt needed.”
“Electrical parts policy is strict — install at your own risk.”
“Battery warranty replacement worked perfectly.”
“90 days is great for auto parts. Returned a wrong part with no issues.”
“Staff was helpful during the return.”
Rate AutoZone's Return Policy
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