Adidas Return Policy

Last verified: February 17, 2026

★★★★3.9/5(15 shopper ratings)

Adidas offers free 30-day returns on unworn items purchased directly from adidas.com or Adidas stores. During the holiday season (mid-Nov through mid-Jan), the return window extends to 60 days. Customized (mi adidas) products cannot be returned unless defective.

Return Window

30 Days

Standard items

Receipt Required?

Yes

See details below

Free Return Shipping?

Yes

In-Store Returns?

Yes

For online purchases

Exceptions & Special Categories

Different return windows than the standard 30 days

Customized/personalized (mi adidas) itemsNon-returnable

Worn or washed items (unless defective)Non-returnable

Items without original tagsNon-returnable

What if I Don't Have a Receipt?

Order number and adidas account required to initiate return online.

Holiday Return Extension

🎄 Items purchased between mid-November and mid-January are eligible for returns up to 60 days from the purchase/delivery date.

How You'll Be Refunded

Original payment method

📋 Official policy: Adidas Return Policy Page →

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